海淘最头疼的估计就是跟老外沟通了，不管是邮件还是live chat，给本来就不太会英语的我们“雪上加霜”。
虽然能用万能的翻译软件实时翻译，但却不知道语法对错...
售后 Aftermarket; Service; Post-Sale;[例句]针对数控设备售后服务与技术支持问题，提出基于Web的服务保障系统。A Web based service system was proposed with the aim of dealing with the aftermarket service of CNC m。
今天就给大家推荐几个常用的海淘售后英文沟通的模板，配上中文翻译，让你跟歪果仁的交流妥妥的！
订单确认出现故障
Dear Sir/Madam，（称谓）
I have put an order yesterday，and have received order confirmation e-mail.
Today I want to check my purchase information. But I can&34;Please confirm your registration first. You have received an e-mail for this. Check your input values."The problem is ，I have never received any e-mail for confirm my registration until now. Please help me. Thank you.
翻译：
我昨天已经下单了，也收到了订单确认的邮件。
今天想查看我的账户信息，但没法登陆。上面显示“请先确认注册，你已经收到有关此状况的邮件。”
问题是我到现在也没收到确认注册的邮件，请帮助我，谢谢。
追问快递号
处理顾客投诉的情景对话英语，Dear Sir/Madam，My order number is（订单号），which was placed on（订单日期）. May I have the tracking number of it?
Thanks.
翻译：
我在**（订单日期）下了**（订单号），请提供给我运单号，以便我追踪，可以吗？谢谢。
追问砍单原因
Dear Sir/Madam，My order number is（订单号），which was placed on （订单日期）. However，you cancelled it without notifying me. May I know the reason?
翻译：
我在**（订单日期）下了**（订单号），但你没有任何通知就取消了我的订单，请告知原因。
关于售后英语对话一 Seller: Can I help you?Steven: I'd like to have a look at your air conditioners. Hum, this one looks pretty good.Seller: Yes, it's this summer's best-seller.Steven: And what 。
催促卖家发货
Dear Sir/Madam，I have placed an order with No.（订单号） on （订单日期），and received order confirmation e-mail in the same day.
翻译：
我在**（订单日期）下了**（订单号），当天就收到了订单确认邮件。
但到今天物流还显示“在途中”。因为从我下单之日，网站明确告诉我“10个工作日内可以发到加拿大”，所以我恳请是否可以加快运输速度。谢谢！
修改送货地址
淘宝客服售后问题Taobao customer service after sale problem
Dear Sir/Madam，My order number is（订单号），which was placed on（订单日期）. I wanna request to change shipping address，which is XXX（新地址）.Thanks.
翻译：我在**（订单日期）下了**（订单号），我请求改送货地址至XXX（新地址）。
退回价格差价
Dear Sir/Madam，My order number is （订单号）. XXX was $20（下单时的价格） and it is $15（现在的价格） now so I strongly request price match，which is $5（差价）. Please refund the difference to my original credit card.Thanks.
要求合箱/确认合箱
翻译：
我已经完成了亚马逊上的订单，我写这封邮件就是想确认所有我购买的东西可以合箱运送。请不要封装几个包裹运送。
追运单、发错货
Dear Sir/Madam，I have ordered a *** （订单号）on your website，the item had been shipped on ***(发货日期)，the tracking number is*** (国外物流单号).Now my problem is that I haven’t received this item for ** Days could you help me to check where is it now?I found that my package was wrong delivered，my address is ******. Could you help me to check this problem?I received it but this item was not what i ordered on your website，could you help me to replace it?
翻译：
问题一：“售后服务”用英语怎么说 售后服务：after-sale service; after service; [电影]The Adjuster 问题二：“售后” 英文怎么说 after service 问题三：“售后服务”用英语怎么说 英文应该是after-sale service 问。
我的订单号是***，发货日期是***，国外物流单号是***。
现在我有以下为几种问题：已经X天了我还没有收到货，能否帮我查一下？我发现我的包裹发到别的地方去了，我的地址是*****能否帮我处理？我已经收到了包裹，但发错货了，能否帮我更换？
申请退货
翻译：
